Customer Returns
Not Satisfied with your product? No problem! Just
Email us or give us a
call and we will take
care of it.
- All returns of merchandise and related credits must be authorized and processed through a J. Eck Designs customer service representative.
- Merchandise is returnable up to 30 days from date of original invoice only. All returns must be accompanied by a Return Merchandise Authorization (RMA) form which
will be provided to you by a sales representative.
- Special orders and customized products are
NOT returnable unless there is a manufacturing error or product defect.